- The webpage does not update the data.
Check the preferences of your browser:
- JavaScript must be enabled.
- Cookies must be enabled.
- What are the system requirements to watch Fantastic League?
You need an Internet connection of at least 256K bandwidth and enough free memory to allow the Real Player SP to work.
You also need a sound card, speakers, 512 Mbytes of RAM minimum, a Pentium III processor, Explorer 5.5 with the Service pack 1 or Firefox navigator 3.6 and Real Player SP.
- When I access the Fantastic League page nothing happens, what can I do?
It could be one of the following options:
- Your internet connection is offline,
- You don't have the adequate player; in this case you can download it from Real Networks via this link: www.real.com
- Your internet connection does not have sufficient bandwidth. In this contact your ISP.
- I can see the video but it stops and the message "buffering signal" is shown.
This might occur when the network is congested or your internet connection speed has dropped below an acceptable level, thus the player makes intermittent stops to store the video stream.
- The video quality is poor.
This problem is normally caused by:
- A video card drivers problem. In this case you can update them by adjusting your screen to 24/32 bit true colour and closing any additional programs that you might have opened to free up memory for Fantastic League.
- A low internet connection speed or a congested network.
- I can see the image, but I don't hear any sound.
Check that your computer has a sound card to reproduce audio and that the volume of your speakers is turned up.
Check that your video plug-in is correctly installed.
- I can hear the audio but when I do it whistles and makes scratchy noises.
Check that your sound card drivers and your video plug-in are correctly installed.
|
|
|
|
|
